Official Feedback and Complaint Form

First and foremost, thank you for taking the time to share with us your comments about our service. As part of our renew efforts to improve our service, all incident lodged here will be send to our HQ in Melbourne, Australia and each and every incident will be carefully investigated and action upon. You can be sure to receive a follow up from us within 72 hours.

Your Name:*
Company Name:
Your Daytime Contact Number:
(E.g. +60362154358)
Your Email address:*


This allow us to scrutinize the particular incident from our email reports, call recordings, sms reports and etc.

Approximate time which incident occur:
Date which incident occur:
Name of the person you dealt with (if known):
Your honest comments about the incident:
If you have a preferable way / suggestion on how the incident should be handled, please share it with us here.
Please enter the code in the box below. This helps us prevent spam and automated messages.
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If for any reason the submission form fails to work, please contact the following address with your feedback or complaint: cs [at]

Personal information that you submit will never be shared with a third party.

Office / Postal Address:
A-5-9 Empire Tower
SS16/1, Subang Jaya
47500 Selangor, Malaysia

Phone No:
+603 5021 8200

Fax No:
+603 5021 8201

For enquiry:
cs [at]