Call Answering Service

Have a receptionist answer your calls promptly and professionally. Add a valuable and professional touch to your business with a local telephone number and dedicated local receptionist. You’ll have all your calls answered properly and transferred to you, your colleagues or another number.

We'll handle your calls with care - answering your phone calls with your custom greeting and transferring the calls wherever you may work, and taking messages, offering voicemail, and providing helpful information when you're away. Our cheerful receptionists are trained to make a difference in your day. At Virtual-Office, there are no canned speeches or conversations. Our receptionists and live phone answering service delivers the perfect mix of friendliness, charm, can-do attitude, and professionalism.


How it works?

Your customers are greeted by our friendly receptionists with your company name and custom greeting of your choice.   Calls can be transferred to you wherever you are, or a message is taken and sent to you by email and/or text.

Your caller will be greeted in your company name within 3 telephone rings. Once the call is in progress, we will call you while the caller is put on hold to our soothing Music on Hold to see if you wish to accept the call or not. If you wish to take the call, the call will be connected to you immediately otherwise we will request to caller to leave a message and their contact details and we will immediately SMS you the caller details and message.


    How much does it cost?

  Basic Call Answering Advance Call Answering
Dedicated Phone number for your business
Professional receptionists to answer your call in your business name
Message Notification Via SMS Via SMS
Number of Contacts per account Up to 2 Up to 6
Attended call transfer service - We will connect the caller to you wherever you are  
After-hour Personalized Voice Mail  
Pricing Plan    
24 months RM65.00
per month
per month
12 months RM70.00
per month
per month
6 months RM75.00
per month
per month
3 months RM80.00
per month
per month
Setup Fee RM75 - Now Waived! RM75 - Now Waived!
Sign up for a Virtual-Office and be operational in minutes!

Phone Answering benefits:

Your own dedicated local telephone number for use in your communication or correspondence
Your calls will be answered by a dedicated receptionist in your company name
Your calls will be transferred to your office, your mobile, voicemail, or any worldwide location
Voicemail messaging to your email
Adjust phone answering and transferring instructions
After-hour call forwarding